1
vote
Update tracking/shipping from order notes
I currently use Shippo to handle shipping of my orders. Shippo posts the tracking back as an order note. They claim there is not a field in WooCommerce for tracking. Somehow, WP-Lister (Ebay/Amazon) picks up that the order is shipped and does everything except find the tracking number.
I then have to go back and copy the tracking number from the order notes and paste it into the WP-Lister ship status on the order screen. This is tedious.
Brian Greul shared this idea 1 Comment
Submit a Comment
You must be logged in to post a comment.
Hi Brian.
Thank you for opening this feature request.
While this is doable there is one major issue with it. This would be quite fragile, meaning a high likely hood of failing/not working in the future.
The order notes would need to be in a specific format each and every time your plugin saves tracking data so we could write a parses that extracts the tracking number and the shipping courier and method from the notes. If the formatting of the order note changes ever so slightly, the parser would likely break.
What we suggest is to get Shippo to additionally store a postmeta field/s that WP-Lister can access. We can then add support for your plugin and it’d be much more stable than parsing strings from the order notes.
After having that done with Shippo, please open a new support ticket with us, include a link to this page and the information Shippo provided, so I can recall what the situation is, and I can discuss further with the development team.
Kind regards,
John