We’re here to help! Please provide as much detail as possible when submitting a support request. Our team will respond as quickly as possible and do our best to resolve any issues you’re experiencing.
If you’re reporting a bug, we may ask you to create an account on your site so we can investigate the issue. We understand that sharing login details can be sensitive, but please rest assured that we take your security very seriously. We’ll never store your login details in our helpdesk system or share them with anyone else. We treat all the sensitive data we receive from our customers with the utmost care and security.
If you have multiple issues, please submit one ticket for each issue. This will help us to respond to your requests more efficiently and provide a better support experience for you.
Thank you for using WP Lab products. We appreciate your business and are committed to providing you with the best support possible.