About eBay accounts and security tokens

When you create an account on eBay you have to choose a unique user ID. This user ID is the one you use to sign in to your eBay account. As the name implies, a user ID is your “identity” on eBay. It is as important as your feedback profile. Your customers, trading partners and other sellers recognize you by user ID. Though you can change your user ID – once in a 30-day period – it’s recommended to choose one you’ll use for as long as you want to use your eBay account.

Why you might want to change your eBay ID – but shouldn’t

If you didn’t give much thought to choosing a proper user ID when you first created your eBay account you might later decide to change it to something that better represents your business – but you should think twice before you change your ID as anyone who will see a change icon next to your ID for 14 days. This could be mistaken for a “warning sign” which could scare away some customers.

You should also keep in mind that customers will remember you by your user ID and if it is changed, there’s a great chance that they won’t find you when they search for your old ID on eBay (unless of course you let them know one by one). You can lose customers and obviously that also means losing your sales.

It should be noted that changing your user ID will keep your positive and negative feedback as it is – the only thing that will be changed is your user ID but not your feedback history. So in case you’re wondering if you should change your ID to get rid of negative feedback, the answer is: No, it won’t work.

Changing your eBay user ID and updating WP-Lister

Changing your eBay user ID won’t do any harm to your WP-Lister setup. When you connected WP-Lister with your eBay account, eBay generated a so called security token which is independent from your eBay user ID or password. This means your eBay token won’t change when your eBay user ID is changed.

When you have changed your eBay user ID, you’ll still see the old user ID in WP-Lister’s settings. This won’t have any impact on how WP-Lister works, but in order to make WP-Lister recognize the new ID all you need to do is: Visit WP-Lister -> Tools and click the button “Update user details”. That’s it!

update ebay user details

eBay tokens don’t last forever

The first step when setting up WP-Lister on your WooCommerce site requires connecting WP-Lister to your eBay account.

During this authorization, eBay will generate a security token – after you signed in on eBay and you agreed to grant WP-Lister plugin an access to your eBay account – which is stored in the database once you’re redirected to WP-Lister’s settings page and click on “Fetch eBay Token”.

This eBay token is a unique key allowing WP-Lister to communicate with eBay on your behalf. This way WP-Lister doesn’t have to store your private eBay password – but there is one catch: eBay tokens do expire after two years.

WP-Lister does check your token expiry date on a frequent basis – and it will show a warning if your token expires in less than two weeks.

What to do when my eBay token has expired?

Error: Please login again now. Your security token has expired. (#90002)

When you see this error message while working with WP-Lister your eBay token has expired and you need to re-authenticate WP-Lister with eBay.

To do this visit WP-Lister -> Settings, click the “Change Account” button and follow the instructions.

re-authenticate WP-Lister eBay token

These are just some few things worth knowing about your eBay account – especially for those of you who have been using WP-Lister for almost two years and will have to update their eBay token soon.

Please share your thoughts and ideas with us by leaving your comments below.

Why you should keep WordPress updated

When using WordPress, it is vital to keep your site updated. There are three parts of a WordPress site that can be updated:

  1. The WordPress core
  2. The plugins you are have installed
  3. Your WordPress theme – provided that your changes went into a child theme

One of the reasons why WordPress website owners or managers don’t take advantage of the updates available is because they are unaware of its benefits. That’s understandable since not all WordPress users are designers, developers or webmasters.

Updates fix bugs and security issues and improve your site functionality and performance. Ignoring these updates means leaving your WordPress site open to vulnerabilities and attackers – as if a red carpet is rolled out inviting hackers to add spam on your site.

You can see in the report below that WordPress dominates as top web publishing platform for blogs and CMS sites in general. More than 60% of them run on WordPress which makes it a juicy target for hackers.

We can’t emphasize enough how important it is to regularly upgrade your WordPress site and your plugins.

You won’t miss an update for WordPress itself as WordPress prompts you to update when there is a new version available – but outdated WordPress plugins are the ones that are less noticeable. When you see that red little circle with a white number that appears next to the Plugins menu, there are new updates available and you should update as soon as possible.

Updating WordPress is almost too simple – an all updated site is only a few clicks away. However, you should take some precautions before you updating. You need to have a recent backup of your site – which should be created a regular basis anyway. It can happen that an update introduces new issues – or even a tiny chance it might break your site – so if something goes wrong while upgrading, you need to have the option to restore the previous version from a backup.

There are major updates which you should test on a staging site first – upgrading WooCommerce from 2.0 to 2.1 for example. There are different ways to clone your live site to a staging site:

  • If you went with wpengine.com, you’re lucky as your site already has a one click solution built in.
  • There is the free Sandbox plugin on wordpress.org. Read more about it in this post on wptavern.com.
  • Another hosted solution would be wpstagecoach.com – but you’ll need to sign up as a beta tester for now.
  • If all fails or you’re looking for more manual control, have a look at the WP Migrate DB plugin – there is an excellent Pro version available as well.

Is your WordPress website updated?

Maybe now is the time for a routine health check 🙂